Thought For The Day: Are You Leaning In or Projecting Out?

Coaching is hard. Trying to help teams change their habits and move to a different way of working can be incredibly frustrating. If only people would stop resisting, right? If only they got it like I do… Well, let’s talk about that. Do we let this attitude creep into our coaching? I do, sometimes. And […]

Thought For The Day: Carbless Feedback, an Extra Helping

I was given a gift today. After our retrospective, a teammate gave me an honest to god, solid gold slice of carbless feedback. Brilliant. Now, after posting on “carbless feedback” last week, a few folks asked me for an example. I’ve pondering the best way to share an example. Much like instagramming a pic of […]

Thought for the Day: Carbless Feedback

The sh*t sandwich. Most of us will have heard of it, potentially more of us will have experienced it. Direct feedback wrapped in a couple of platitudes designed to save our feelings. I don’t know about you folks, but I really dislike receiving feedback this way. I often find the message confusing, and rarely know […]